Author: Kalpna Rokade

Customer Churn Prediction: Identify and Optimize!

Predicting customer churn for businesses is akin to forecasting bear markets for investors. While the exact timing is uncertain, churn is inevitable. The dread of churn is universal, but it’s crucial to acknowledge that a certain percentage of customers will inevitably part ways. Unlike the unpredictable nature of bear markets, customer churn can be anticipated…