Content Agency, I Mean Marketing, Uses Salespanel to Analyze Website Journeys
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I Mean Marketing is a content marketing agency specializing in crafting compelling brand narratives and “tell stories”. Founded by Vivek Mathew, the agency supports a diverse clientele, including prominent brands like EY and the British Council. I Mean Marketing also operates a blog dedicated to offering valuable content marketing strategies for freelancers and small businesses.
To enhance its ability to identify leads and analyze customer journeys on its website, I Mean Marketing selected Salespanel as its solution of choice.
The Challenge
- While Google Analytics provides robust analytical data, I Mean Marketing required a tool specifically designed for B2B analytics to better understand the behavior of business visitors.
- he company sought a solution to identify which companies were visiting their website, enabling their sales representatives to follow up effectively.
- I Mean Marketing needed a tool that would equip sales reps with detailed insights to facilitate more focused and relevant conversations with potential leads.
Implementation
- Salespanel’s tracking code was implemented across the agency’s websites to capture detailed data on visitor interactions and journeys.
- Key team members were added to Salespanel, allowing them to be assigned leads and receive timely notifications about new opportunities.
- The system was configured to automatically assign identified leads to appropriate sales reps, ensuring prompt follow-up and engagement.
The Results
- Effective B2B Lead Identification: Salespanel enabled I Mean Marketing to successfully identify B2B leads visiting their website. This capability allowed the agency to uncover hidden opportunities and prioritize the qualified ones.
- Opportunity Assignment: Potential opportunities were systematically assigned to sales reps, streamlining the lead management process and ensuring that each lead received the appropriate attention.
- Visualization of Lead Journeys: Salespanel provided valuable insights into the lead journey, including detailed information on the content consumed by leads. This visibility allowed the agency to understand the interests and behaviors of potential clients better.
- Informed Sales Conversations: By leveraging buying intent data from Salespanel, sales executives were able to engage in more focused and meaningful conversations with leads. This approach improved the relevance of sales interactions and increased the likelihood of successful conversions.
Final Thoughts
Salespanel proved to be an important tool for I Mean Marketing, addressing key challenges in lead identification and customer journey analysis. By implementing Salespanel, the agency enhanced its ability to track and analyze B2B website interactions, streamline lead management, and conduct more effective sales conversations. These improvements contributed to more efficient sales processes and a deeper understanding of customer behavior, ultimately supporting the agency’s growth and success in content marketing.
Sell more, understand your customers’ journey for free!
Sales and Marketing teams spend millions of dollars to bring visitors to your website. But do you track your customer’s journey? Do you know who buys and why?
Around 8% of your website traffic will sign up on your lead forms. What happens to the other 92% of your traffic? Can you identify your visiting accounts? Can you engage and retarget your qualified visitors even if they are not identified?