Customer Journey Tracking

Track the entire journey of your customers as they engage with your content and website events. Analyze visitors in real-time and run data-driven personalization with Salespanel.
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Customer Journey Tracking
Aggregate customer journey data and create Single Customer Views (SCV)

Aggregate customer journey data and create Single Customer Views (SCV)

Track customer journeys and create single customer views of all of your visitors, leads, and customers across your websites and applications. Salespanel aggregates customer journeys not just for holistic analytics but also for journey tracking mapped to individual B2B accounts.

Track touchpoints, website events, and key product milestones

Track touchpoints, website events, and key product milestones

Track custom website events and product milestones to understand exactly how prospects and customers are engaging with your website. Track key product and marketing milestones with cross-platform data.

Track form and live chat engagement out of the box

Track form and live chat engagement out of the box

Track form and live chat interactions as Salespanel captures your leads in real-time without any integrations. It can also track email activities and show you the full journey across various touchpoints.

Get real-time marketing analytics and generate reports

Get real-time marketing analytics and generate reports

Generate simple reports with all touchpoint data and connect campaigns with conversions. Learn which campaigns are leading to MQLs, SQLs, and customers. Our analytical engine works in real-time and provides you with highly actionable data.

Take data-driven marketing actions aligned with customer journeys

Take data-driven marketing actions aligned with customer journeys

Run personalized marketing and automate actions based on steps your customers take during their journey. Qualify your customers, retarget them, or fast-tracking them to sales.

Qualify leads using data points from your customer's journey

Qualify leads using data points from your customer's journey

Use customer touchpoints and product milestones to segment and score leads. Create your own scoring model or use our machine learning-based scoring system that works without any setup.

Pass the journey data to your sales reps and help them make informed decisions

Pass the journey data to your sales reps and help them make informed decisions

Pass the entire customer journey data to your sales pipeline with integrations and API and help your reps understand customer motivation. Notify them about key actions and help them close more deals.

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